Cynicism

Yes, This really happened. And yes, I was at Taco Bell — against my better judgment. When Life throws you a UX lesson. I just wanted a quick dinner. Instead, I got a masterclass in how to build a system so broken it loops back around to being educational. It all started when the self-checkout asked me to enter my own order number. What?? Next to the kiosk was a rack for those little buzzers that vibrate when your food is ready. Perfect I’ll just enter the number…except there were none. Just an empty holder, like a relic from a time when this system maybe tried to work. ...

I’m back on the market. My contract’s wrapping up, and I’ve started scanning the job boards. There it is again — Release Manager. Right next to it? Scrum Master. And I can’t help but ask: How is this still a thing? We’re nearly a quarter into the 21st century. Agile’s old enough to rent a car. DevOps has a full beard. And yet somehow, we’re still posting job ads for roles that feel like relics from the JIRA waterfall days. ...